This course introduces knowledge, skills, tools, and techniques used to select and implement packaged application software solutions, both small and large (including ERP). Topics will include the make-verses-buy decision, critical success factors for packages, economic analysis, requirements analysis, identifying vendors and products, request for proposals, analysis of vendor proposals, decision analysis, implementation service providers, contracting for software and service, implementation project planning, life-cycle architecture, software installation and configuration, business process redesign organizational change management, integration with legacy system, customization verses adaptation, data conversion, system and application testing, training and support, system cutover and post go-live considerations. The course will focus on best practices, and consequences of less than best practices. This course will benefit students with career aspirations as systems analysts, business analysts, consultants, data and database administrators, and IT managers.
Packaged Application Software Solutions