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The 2017 conference aims to highlight that both Lean and Six Sigma have roles to play in developing higher education institutions’ processes by improving operational efficiency and creating a student-centric approach for higher education to better fulfill the educational mission.
LSS is a powerful operational strategy that increases process performance, resulting in enhanced customer satisfaction and improved bottom line results in hard savings. The objective of LSS is to transform higher education institutions (HEI) from separate reactive operations, which are generally functionally oriented, into cross-functional process-focused organizations to meet the demands of 21st century education. Although a number of manufacturing and service organizations are utilizing the power of this integrated methodology, HEIs have been slow to introduce and develop this operational excellence methodology.
There is a clear misconception across many public sector organizations that Lean Six Sigma is suited solely to manufacturing companies. However, the situation within the higher education sector is very similar to that of firms within the manufacturing and service sector: fierce competition, limited budget availability, greatly reduced public funding, and students adopting a consumer approach to their learning.
Conference Objectives
The specific objectives of the conference are:
- Build a network of individuals from higher education sector organizations and academic institutions willing to take a pioneering role in promoting Six Sigma and Lean business process improvement methodologies
- Build an efficiency mindset for senior administrators in the higher education sector to champion Six Sigma and Lean methodologies through tools and techniques
- Share case studies of Lean and Six Sigma methodologies in the higher education sector
- Share experiences on continuous improvement journeys from practitioners across higher education institutions in different countries
- Critically assess the current status of Lean and Six Sigma applications in the higher education sector. This may include the challenges, success factors, failure factors and leadership models for the successful deployment of Lean and Six Sigma methodologies
Who should attend this conference?
- Vice chancellors, deans & heads of departments at higher education institutions
- Senior managers in higher education institutions
- Academics and researchers engaged in Lean/Six Sigma/Lean Six Sigma
- Directors of support/administrative sections of faculty/schools
- Six Sigma professionals
- Lean professionals
- Quality management professionals
- Quality and Six Sigma consultants
- Graduate students
This event is co-sponsored by Purdue University, West Lafayette, Indiana, USA; Heriot-Watt University, Edinburgh, Scotland, UK; and Missouri University of Science & Technology, Rolla, USA.
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